POSTINGS:
ASSOCIATION OF NEIGHBORHOOD HOUSES of BC
Alexandra Neighbourhood House
EXTERNAL AND INTERNAL POSTINGS.
Assistant Property Manager
Purpose:
The primary purpose of this position is to support the
programs at Alexandra Neighbourhood House through:
- Ensuring that all buildings, facilities and equipment are maintained
and cleaned on a regular basis.
- Working collaboratively with other staff, as part of a team to
ensure consistently high quality experiences for campers and other
visitors.
- Assisting with the development, implementation and oversight of
a preventive and corrective maintenance program for all buildings,
grounds and equipment.
- Ensuring that all buildings, facilities and equipment are kept
securel
Duties and Responsibilities
Duties and Responsibilities:
- Physical Plant Operations
- Ensure the day to day facility cleaning needs are addressed, primarily
by self and/or the scheduling of casual staff and/or volunteers to
support increased needs resulting from rentals, as budgeted.
- Support the Property Manager in ensuring the safety, readiness
and good repair of grounds and buildings
- Support the development and prioritization of work lists for
repairs, maintenance and new construction
- Budgeting and cost estimating for custodial
and day to upkeep
- Support the regular communication with municipal departments and
all public
and private sector contractors, as
requested by Property Manager.
- Supporting Property Manager with the development and planning
of major building projects from design to final construction.
2. Grounds
- Overseeing refuse collection and disposal
- Ensure lawn care and landscape maintenance including recruiting
and supervising gardening volunteers, tree limbing and pruning, exterior
lighting, walkway maintenance, as requested by Property Manager
- Maintaining lawn furniture and fittings, including sidewalks and
fencing.
- Safety/Regulatory Compliance
- In the absence of the Property Manager Act as Fire Safety Director
including developing/maintaining fire safety plans.
- Maintenance of fire, security and smoke/fire detectors
- As requested by Property Manager and/or in his absence ensure elevators,
chimneys, emergency lighting, furnaces, keys and entryways, vehicles
are maintained in compliance with applicable regulations. Schedule
elevator inspection, vehicle and fire inspections.
- Supervision
- Assist with hiring, scheduling and supervise p/t or casual janitorial
and liase with caretaking staff.
- Assist the development, implementation and supervision of job training
programs for people who are unemployed or disabled.
- Supervise volunteer crews, and Community Vocational Program (CVP),
Therapeutic Vocational Program (TVP), Canadian Employment and Immigration
(CEI) and Katimavik placements (as appropriate at any given time).
- Act on behalf of Property Manager in his/her absence and/or where
assigned.
In consult with Property Manager maintain/ensur
- Custodial, maintenance and repair tools and supplies and related
inventories.
- Audio-visual equipment, kitchen equipment and inventories of audio-visual
equipment.
- Vehicle, garden, lawn, and building maintenance equipment.
- Security of office equipment including computers, telephones, etc.
- Programs and Special Events
- Provide support for programs and special events through preparation
of facilities and grounds including setup of sound systems and response
to special requirements and safety and security concerns, and support
during events.
- Act as backup driver for programs as needed (Class IV required).
- Upgrading/construction of grounds and buildings
- Assist and support the development of proposals and managing projects
to upgrade grounds, construct and upgrade buildings and equipment
including cost estimating, purchase, and contracting with sub trades,
repair technicians.
- Building Committee
- In absence of Property Manager liaise and meet with ALEXANDRA NEIGHBOURHOOD
HOUSE Community Board Committees and provide written reports to board
where required.
In consultation with Property Manager and Director, Core Operations,
monitor expenditures and assist in annual budget planning process related
to areas of responsibility, specifically custodial needs.
- Other duties
- Provides first aid attention when circumstances require such
attention and only when his/her first aid certification is current.
- Perform other duties as assigned.
- Minimum 5 years janitorial and building maintenance, custodial,
related trades qualifications, and/or combination of experience and
education.
- Minimum 2 years experience supervising staff and/or volunteers
- Requires sound knowledge of janitorial skills, routines, supplies
and procedures
- Should have some knowledge of building maintenance, construction
and grounds keeping including carpentry, electrical, plumbing, large
scale painting, flooring, sewer and water systems, landscaping, heating
systems, fire and intruder alarm systems, key and entry systems,
mechanics, hydraulics, elevator maintenance and municipal codes.
- Good communication skills including the ability to work with community
groups, a Board of Management and government departments including
City of Surrey; the ability to motivate and supervise staff – skilled,
unskilled or disabled.
- Demonstrated ability to schedule and designate work, proficiency
in project management, budgeting, cost estimating and monitoring
expenses.
- First Aid Certificate (WCB level 1 or better)
- WHIMIS
- Class 4 driver’s license(optional
- Occasionally required to work outside in inclement weather
- Required to work with paint, cleaning materials etc.
- Position is 28 hrs/week Tuesday - Friday
- Occasional On-Call Weekends
- Required to lift heavy objects on a regular basis
- Primarily physical work, strenuous work
Direct Reports
- Casual Custodian
- Volunteers
Contact rfrederiksen@alexhouse.net. _____________________________________________________________
Coordinator, Admin & Sales
Job Purpose
The Coordinator, Sales & Administration is an energetic and committed
individual who manages the administrative systems and sales
functions of an active community organization, which has a primary location that functions as a retreat/conference
centre, camp, program site and administrative centre, and off-site office
locations through which the organization provides community programming.
The Coordinator works under the direction of and in collaboration
with the Director, Core Operations and Executive Director to ensure
effective and efficient administrative supports for all Alexandra Neighbourhood
House office locations and problem-solving/resolution of administrative
challenges. He/she also works to ensure Alexandra Neighbourhood
House revenues through sales, primarily through sales of short and
long-term rentals and catering services. He/she is specifically
responsible for short and long-term rentals, internal facility bookings,
accounting/bookkeeping processes, purchasing, human resources (payroll
administration), office/administrative systems, equipment and technology
for all sites and limited supervision of contractors/staff and volunteers.
Duties and Responsibilities
The Coordinator, Sales and Administration has the following
responsibilities:
- Ensure high standard implementation of administrative, scheduling/booking,
bookkeeping and customer service aspects of external rental/catering
activity for short-term overnight rentals, day rentals and long-term
program rentals, including ensuring appropriate rental agreements,
invoicing and follow-up for all rental groups.
- Ensure compliance with internal policies and procedures and external
regulatory requirements pertaining to all rental and catering services/facilities
(e.g. food safe and public health requirements).
- Develop procedures and systems improvements to support rental and
catering activities and assist to develop policies for rental and
catering activities.
- With available resources, plan, implement and evaluate marketing
efforts to support rental and catering activities, with the goal
of increasing revenues.
- Manage all internal facility bookings.
- Prepare for and assist the Director, Core Operations to coordinate
any public health inspections of facilities.
- Within the Coordinator, Sales & Administration’s areas
of responsibility, ensure revenue and expenses are within the approved
budget, and monitor, report on and address regarding variances in
collaboration with the Director, Core Operations. Assist supervisor
to develop the annual budget within the Coordinator, Sales & Administration’s
areas of responsibility, provide monthly income and rental comparison
reports.
8) Ensure up to date Alexandra House inventories pertaining
to facilities, in collaboration with the Director, Core
Operations and other relevant staff.
- Implement, administer and manage bookkeeping systems in respect
to all financial affairs of Alexandra Neighbourhood House
in accordance with generally accepted accounting principles, in keeping
with ANH policies and procedures and in conjunction with the ANH
Finance Dept.
- Manage and input Alexandra Neighbourhood House payroll in conjunction
with the ANH Finance Dept.
- Oversee and make the purchase of office/administrative supplies
and equipment, and oversee and make the purchase of food service/catering
equipment/supplies in collaboration with Alexandra Neighbourhood
House staff responsible for food programs.
- Plan for, implement, manage and monitor overall office/administrative
systems, resources and procedures, collaborating with other staff
where required.
- Recommend technology requirements, including computer system and
internet requirements, in consultation with Director, Core Operations
and other relevant Alexandra Neighbourhood House staff responsible
for communications hardware, web-sites and databases.
- Ensure the proper use, maintenance and repair of all office equipment
and ensure the training of staff in the use of the equipment.
- Alexandra Neighbourhood House representative for the Occupational,
Health & Safety Committee for ANH. Do monthly inspection
reports of facilities.
- Provide administrative support/advice/guidance/direction for other
staff as required.
- Recruit, hire/contract, supervise, schedule, evaluate and terminate
administration and sales related staff as well as caretaking staff.
- Train and supervise volunteers, in collaboration with other relevant
Alexandra Neighbourhood House staff responsible for volunteer management
relating to sales and administration.
- At the Director, Core Operation’s request, perform other
related duties as requested, including reception coverage and special
events planning.
- Provide first aid attention when circumstances require such attention
and only when his/her first aid certification is current.
- Other duties as required.
- High school graduation and a 2-year diploma in a relevant discipline
(e.g., administration, business management, bookkeeping/accounting,
human resources, hospitality sales, etc.) or equivalent education/training
and experience.
- At least 5 years of relevant experience, including at least 2 years
supervisory experience
- Knowledge/skills and experience in accounting/bookkeeping, business
management, personnel administration and payroll, hospitality sales
and marketing, customer service, administration, office and technology
systems/resources
- Solid knowledge of office equipment, and administrative
systems and procedures
- Proficiency with computers (Mac system preferred) and computer
software including accounting/payroll programs, Microsoft Office
(Word, Excel, etc.), Filemaker Pro processing, data base and computerized
registration systems
- Typing speed of at least 40 wpm
- Thorough knowledge of filing and recordkeeping systems (including
electronic systems) including knowledge regarding archiving, file
destruction and privacy requirements related to personal information
- Demonstrated experience working in a fast-paced office environment,
preferably in both front line and supervisory capacities
- Demonstrated experience working to deadlines, setting priorities,
and managing multiple and diverse tasks
- First Aid certificate (Level 1 Occupational First Aid)
- Food Safe Level 1 Certificate
- Criminal record clearance
Desired (but not required) qualifications:
- Specialized training in customer service
- Experience supervising and training volunteers
- A second language of relevance to the customer/client base
and experience working with culturally diverse clients, customers,
etc.
- Experience working in a non-profit, community-based organization
- Experience working in a camp or retreat/conference centre
Skills/qualities:
- Excellent interpersonal, customer service, and conflict management
and problem-solving skills
- Strong oral and written communication skills (English)
- Exceptional organizational skills, a high degree of accuracy and
attention to detail
- Willingness and demonstrated ability to work independently and
exercise initiative
- Ability to participate fully in a team that includes direct reports,
contractors, volunteers and colleagues
- Creativity, flexibility, initiative, resourcefulness and entrepreneurial
spirit
- Appropriate personal and professional boundaries and commitment
to ethical service standards
- Knowledge of and ability to ensure compliance with government health
and safety regulations in relation to public facilities.
- Ability and commitment to maintain and comply with recordkeeping
requirements, policies and procedures
- Real enjoyment of work with the community
- Ability to respect and work with a diverse range of employees,
clients, customers and community members including children, youth,
adults, and seniors of all races, all religions, all cultures, all
sexual orientations, all abilities and all economic levels.
This is a term position (28 hours per week). Some evening and
weekend work may be required.
Contact rfrederiksen@alexhouse.net.
YOUTH OUTREACH WORKER
Job
Purpose
The Youth Outreach Worker will work within an integrated service delivery
model for children, youth and family services in White Rock and South
Surrey. Peace Arch Community Services (PACS) and the Ministry
of Children and Family Development (MCFD) are other participants within
this integrated model. The Youth Outreach Worker will provide
one-to-one support for “at-risk” youth, carry out outreach
to youth and monitor youth activities and trends, liaise with families,
advocate for youth and make appropriate referrals, assist to implement
informal group programs for participants and assist to carry out community
education activities for the program. He/she will also provide one-to-one
mentoring services for referred vulnerable youth. The Youth Outreach
Worker’s activities primarily address the following functions:
youth monitoring and development, parental support, conflict management
and youth mentoring.
This is a term position until March 31, 2011.
Duties and Responsibilities
The position has the following responsibilities:
- Carry out ongoing risk assessment for youth clients, in consultation
with the Coordinator, Youth Programs and Services.
- Make referrals for youth and their families.
- Provide one-to-one support and informal individualized education
(e.g. conflict management, anger management) for individual youth.
- Provide short-term (usually up to 6 months) one-to-one mentoring/intensive
support for specific referred youth (ages 13– 17) requiring
this service. Mentoring may include:
- Helping to build natural support networks and peer relationships
for
- Life skills development/coaching, including hands on skill
development.
- In and out of home support.
- Make contact with youth on the streets, in local “hangouts”,
and within the school system in order to act as a resource for
youth, offer services of the CBCS Reconnect Program, monitor “at-risk” youth
and act as a catalyst to introduce youth to other peers who can
act as positive role models and form a natural network of support.
- Assist the Coordinator, Youth Programs and Services to plan,
deliver and evaluate group-based peer-support, life skills and/or
anger management programs for youth.
- Participate in integrated case management consultations under
the supervision of the Coordinator, Youth Programs and Services.
- Comply with all relevant service standards, reporting and record-keeping
requirements.
- Provides first aid attention when circumstances require such
attention and only when his/her first aid certification is current.
- Other related duties as required.
- College/university diploma or certificate in a relevant
discipline (e.g. child and youth care, recreation, social
work, etc.), or equivalent education and experience
- Knowledge and skills in intake and assessment, providing one-to-one
support and mentoring for youth, and providing peer support/life
skills/anger management programs for youth.
- Experience working with other service providers in an integrated
service model or ability to work within such a model
- At least 2 years’ experience working with “at-risk” and
vulnerable youth.
- Demonstrated ability to comply with confidentiality, privacy, reporting
and record-keeping requirements.
- Broad knowledge of community resources available for youth and
families and applicable legislation pertaining to the care of youth
- First Aid certificate (Level 1 Occupational First Aid)
- Personal vehicle for business use, including some client transportation
(CBCS mileage paid)
- Criminal record clearance
- Class 4 Driver’s License
Desired (but not required) qualifications:
- Training/skills in anger/conflict management, life skills or
similar skill areas.
- Knowledge of community resources for children and families
in White Rock and South Surrey and working relationships with other
service providers
- Second language abilities
Skills/qualities:
- Excellent interpersonal and communication skills, especially listening
skills
- Ability to assess and identify “at-risk”/vulnerable
youth and establish rapport with them
- Real enjoyment of work with youth, ability to act as a positive
role model and promote a healthy lifestyle and attitude, and ability
to develop positive relationships with youth
- Ability to use a “strengths based” approach that focuses
on the individual needs (developmental, cultural etc) of each youth
and family served.
- Ability to jointly establish service goals with clients and other
service providers. Ability to assess and report on goal progress
in writing.
- Ability to maintain an unbiased attitude towards clients and their
situations
- Ability to respect and work with a diverse range of employees,
clients and community members including youth and families of all
races, all religions, all cultures, all sexual orientations, all
abilities and all economic levels.
- Willingness and ability to work independently and as a member of
a team, including a team that includes service providers from other
agencies
- Ability to work with a wide variety of individuals and groups (e.g.
youth, families, RCMP, school personnel, MCFD staff and other service
providers).
- Computer skills (e.g. Excel) or and ability to acquire computer
skills as required
- Creativity, initiative, flexibility and a sense of humor
- Appropriate personal and professional boundaries and commitment
to ethical service standards
- May involve: working alone in the community and at the office,
working with groups, occasional evening and weekend work and having
to flex schedule to accommodate weekend work.
- May, at times, be required at times to work with challenging clients
on a 1:1 or group basis.
- There are no significant physical requirements for this position.
Direct Reports
- Volunteers – youth and adult
Please submit resume and cover letter to rhubbard@alexhouse.net.
Closing Date: September 10, 2010
No phone calls please. We thank all applicants, however only those
candidates to be interviewed will be contacted. Alexandra Neighbourhood
House is an equal opportunities employer.
FALL 2010 EMPLOYMENT OPPORTUNITIES
Alexandra Neighbourhood House serves the Semiahmoo Peninsula and beyond,
offering a wide variety of diverse programs for people of all ages
and backgrounds. Alex House is currently seeking qualified candidates
for the following front-line positions working with youth, seniors
and community:
COORDINATOR OF VOLUNTEERS
- 12 month term position, 14 hours/week (may become a
regular position)
- Provide direct service to older adults to engage as
participant volunteers
- Responsibilities include outreach, program development,
volunteer training and ongoing support
YOUTH EMPLOYMENT FACILITATORS (2 Positions – subject
to funding)
- 20 week term positions, 35 hours/week
- Provide on-site 1-to-1 and group support to at-risk
youth around employability/job skills
- Responsibilities include program development, monitoring
and reporting
PROGRAM ASSISTANTS
- Casual, on call
- Work as part of a team to plan, implement and deliver
activities
- Assist with program/event planning and evaluation
To apply for the above positions, e-mail resume and cover
letter to mlarmour@alexhouse.net . Resumes
will be accepted up to September 10, 2010, or until a suitable
candidate is found.
ALEXANDRA CHILDREN’S CENTRE (Opening January 2011)
Based on the Reggio Emilia Model
ECE CHILDCARE COORDINATOR (1 position)
- Full time position, 35 hours/week starting November
2010
- Work collaboratively in a leadership role to organize
and direct daily activities and day-to-day operations
at the program location
- Responsibilities include program development, monitoring
and reporting
ECE TEACHERS (3 positions)
- Full time position, 35 hours/week starting December
2010
- Work in a licensed childcare program providing care
for children between the ages of 3 – school age.
- Develop and implement a variety of daily activities
that support and promote the development of children
ECE INFANT/TODDLER (4 positions)
- Full time position, 35 hours/week starting December
2010
- Work in a licensed childcare program providing care
for children between the ages of 6 weeks and 3 years.
- Develop and implement a variety of daily activities
that support and promote the development of children
SCHOOL AGE CARE WORKER (2positions)
- Part time position, 20 hours/week (additional hours
during school closures) starting December 2010
- Work in a licensed childcare program providing care
for children between the ages of 5 – 12 years.
- Develop and implement a variety of daily activities
that support and promote the development of children
COMMUNITY PROGRAMMER (middle years
focus)
- Full time position, 35 hours/week starting December
2010
- Establish and maintain collaborative relationships
with community service providers working with children
- Develop and implement a variety of programs and activities
that support and promote the development of children.
To apply for these positions, e-mail resume and cover
letter rhubbard@alexhouse.net.
Resumes will be accepted up to
November 30, 2010.
All positions require First Aid (Level
1) and criminal record clearance.
Thank you for your interest. We appreciate all applications
but only those applicants selected for an interview will
be contacted. No phone calls please.