Assistant Property Manager
Coordinator, Admin and Sales
Youth Outreach Worker
Fall Job Opportunities

 


POSTINGS:

ASSOCIATION OF NEIGHBORHOOD HOUSES of BC
Alexandra Neighbourhood House
EXTERNAL AND INTERNAL POSTINGS.

Assistant Property Manager

Purpose:
The primary purpose of this position is to support the programs at Alexandra Neighbourhood House through:

  • Ensuring that all buildings, facilities and equipment are maintained and cleaned on a regular basis.
  • Working collaboratively with other staff, as part of a team to ensure consistently high quality experiences for campers and other visitors.
  • Assisting with the development, implementation and oversight of a preventive and corrective maintenance program for all buildings, grounds and equipment.
  • Ensuring that all buildings, facilities and equipment are kept securel

Duties and Responsibilities

Duties and Responsibilities:

  • Physical Plant Operations
  • Ensure the day to day facility cleaning needs are addressed, primarily by self and/or the scheduling of casual staff and/or volunteers to support increased needs resulting from rentals, as budgeted.
  • Support the Property Manager in ensuring the safety, readiness and good repair of grounds and buildings
    • Support the development and prioritization of work lists for repairs, maintenance and new construction
      •    Budgeting and cost estimating for custodial and day to upkeep
  • Support the regular communication with municipal departments and all public

      and private sector contractors, as requested by Property Manager.

      • Supporting Property Manager with the development and planning of major building projects from design to final construction.
         2.            Grounds
  • Overseeing refuse collection and disposal
  • Ensure lawn care and landscape maintenance including recruiting and supervising gardening volunteers, tree limbing and pruning, exterior lighting, walkway maintenance, as requested by Property Manager
  • Maintaining lawn furniture and fittings, including sidewalks and fencing.
  • Safety/Regulatory Compliance
  • In the absence of the Property Manager Act as Fire Safety Director including developing/maintaining fire safety plans.
  • Maintenance of fire, security and smoke/fire detectors
  • As requested by Property Manager and/or in his absence ensure elevators, chimneys, emergency lighting, furnaces, keys and entryways, vehicles are maintained in compliance with applicable regulations.  Schedule elevator inspection, vehicle and fire inspections.
  • Supervision
  • Assist with hiring, scheduling and supervise p/t or casual janitorial and liase with caretaking staff.
  • Assist the development, implementation and supervision of job training programs for people who are unemployed or disabled. 
  • Supervise volunteer crews, and Community Vocational Program (CVP), Therapeutic Vocational Program (TVP), Canadian Employment and Immigration (CEI) and Katimavik placements (as appropriate at any given time).
  • Act on behalf of Property Manager in his/her absence and/or where assigned.
  • Equipment and Supplies

In consult with Property Manager maintain/ensur

  • Custodial, maintenance and repair tools and supplies and related inventories. 
  • Audio-visual equipment, kitchen equipment and inventories of audio-visual equipment. 
  • Vehicle, garden, lawn, and building maintenance equipment.
  • Security of office equipment including computers, telephones, etc.
  • Programs and Special Events
  • Provide support for programs and special events through preparation of facilities and grounds including setup of sound systems and response to special requirements and safety and security concerns, and support during events. 
  • Act as backup driver for programs as needed (Class IV required).
  • Upgrading/construction of grounds and buildings
  • Assist and support the development of proposals and managing projects to upgrade grounds, construct and upgrade buildings and equipment including cost estimating, purchase, and contracting with sub trades, repair technicians.
  • Building Committee
  • In absence of Property Manager liaise and meet with ALEXANDRA NEIGHBOURHOOD HOUSE Community Board Committees and provide written reports to board where required.
  • Budget and finances

In consultation with Property Manager and Director, Core Operations, monitor expenditures and assist in annual budget planning process related to areas of responsibility, specifically custodial needs.

  • Other duties 
    • Provides first aid attention when circumstances require such attention and only when his/her first aid certification is current.
      • Perform other duties as assigned.

Qualifications

  • Minimum 5 years janitorial and building maintenance, custodial, related trades qualifications, and/or combination of experience and education.
  • Minimum 2 years experience supervising staff and/or volunteers
  • Requires sound knowledge of janitorial skills, routines, supplies and procedures
  • Should have some knowledge of building maintenance, construction and grounds keeping including carpentry, electrical, plumbing, large scale painting, flooring, sewer and water systems, landscaping, heating systems, fire and intruder alarm systems, key and entry systems, mechanics, hydraulics, elevator maintenance and municipal codes.
  • Good communication skills including the ability to work with community groups, a Board of Management and government departments including City of Surrey; the ability to motivate and supervise staff – skilled, unskilled or disabled.
  • Demonstrated ability to schedule and designate work, proficiency in project management, budgeting, cost estimating and monitoring expenses.
  • First Aid Certificate (WCB level 1 or better)
  • WHIMIS
  • Class 4 driver’s license(optional

Working Conditions

  • Occasionally required to work outside in inclement weather
  • Required to work with paint, cleaning materials etc.
  • Position is 28 hrs/week Tuesday - Friday
  • Occasional On-Call Weekends

Physical Requirements

  • Required to lift heavy objects on a regular basis
  • Primarily physical work, strenuous work

Direct Reports

  • Casual Custodian
  • Volunteers

Contact rfrederiksen@alexhouse.net. _____________________________________________________________

Coordinator, Admin & Sales

Job Purpose
The Coordinator, Sales & Administration is an energetic and committed individual who manages the administrative systems and sales functions of an active community organization, which has a primary location that functions as a retreat/conference centre, camp, program site and administrative centre, and off-site office locations through which the organization provides community programming. 

The Coordinator works under the direction of and in collaboration with the Director, Core Operations and Executive Director to ensure effective and efficient administrative supports for all Alexandra Neighbourhood House office locations and problem-solving/resolution of administrative challenges.  He/she also works to ensure Alexandra Neighbourhood House revenues through sales, primarily through sales of short and long-term rentals and catering services.  He/she is specifically responsible for short and long-term rentals, internal facility bookings, accounting/bookkeeping processes, purchasing, human resources (payroll administration), office/administrative systems, equipment and technology for all sites and limited supervision of contractors/staff and volunteers.

Duties and Responsibilities
The Coordinator, Sales and Administration has the following responsibilities:

  • Ensure high standard implementation of administrative, scheduling/booking, bookkeeping and customer service aspects of external rental/catering activity for short-term overnight rentals, day rentals and long-term program rentals, including ensuring appropriate rental agreements, invoicing and follow-up for all rental groups.
  • Ensure compliance with internal policies and procedures and external regulatory requirements pertaining to all rental and catering services/facilities (e.g. food safe and public health requirements).
  • Develop procedures and systems improvements to support rental and catering activities and assist to develop policies for rental and catering activities.
  • With available resources, plan, implement and evaluate marketing efforts to support rental and catering activities, with the goal of increasing revenues.
  • Manage all internal facility bookings.
  • Prepare for and assist the Director, Core Operations to coordinate any public health inspections of facilities.
  • Within the Coordinator, Sales & Administration’s areas of responsibility, ensure revenue and expenses are within the approved budget, and monitor, report on and address regarding variances in collaboration with the Director, Core Operations.  Assist supervisor to develop the annual budget within the Coordinator, Sales & Administration’s areas of responsibility, provide monthly income and rental comparison reports.

8)   Ensure up to date Alexandra House inventories pertaining to facilities, in collaboration   with the Director, Core Operations and other relevant staff.

  • Implement, administer and manage bookkeeping systems in respect to all financial affairs of Alexandra Neighbourhood House in accordance with generally accepted accounting principles, in keeping with ANH policies and procedures and in conjunction with the ANH Finance Dept.
  • Manage and input Alexandra Neighbourhood House payroll in conjunction with the ANH Finance Dept.
  • Oversee and make the purchase of office/administrative supplies and equipment, and oversee and make the purchase of food service/catering equipment/supplies in collaboration with Alexandra Neighbourhood House staff responsible for food programs.
  • Plan for, implement, manage and monitor overall office/administrative systems, resources and procedures, collaborating with other staff where required.
  • Recommend technology requirements, including computer system and internet requirements, in consultation with Director, Core Operations and other relevant Alexandra Neighbourhood House staff responsible for communications hardware, web-sites and databases.
  • Ensure the proper use, maintenance and repair of all office equipment and ensure the training of staff in the use of the equipment.
  • Alexandra Neighbourhood House representative for the Occupational, Health & Safety Committee for ANH.  Do monthly inspection reports of facilities.
  • Provide administrative support/advice/guidance/direction for other staff as required.
  • Recruit, hire/contract, supervise, schedule, evaluate and terminate administration and sales related staff as well as caretaking staff.
  • Train and supervise volunteers, in collaboration with other relevant Alexandra Neighbourhood House staff responsible for volunteer management relating to sales and administration.
  • At the Director, Core Operation’s request, perform other related duties as requested, including reception coverage and special events planning.
  • Provide first aid attention when circumstances require such attention and only when his/her first aid certification is current.
  • Other duties as required.

Qualifications

  • High school graduation and a 2-year diploma in a relevant discipline (e.g., administration, business management, bookkeeping/accounting, human resources, hospitality sales, etc.) or equivalent education/training and experience.
  • At least 5 years of relevant experience, including at least 2 years supervisory experience
  • Knowledge/skills and experience in accounting/bookkeeping, business management, personnel administration and payroll, hospitality sales and marketing, customer service, administration, office and technology systems/resources
  • Solid knowledge of office equipment, and administrative systems and procedures
  • Proficiency with computers (Mac system preferred) and computer software including accounting/payroll programs, Microsoft Office (Word, Excel, etc.), Filemaker Pro processing, data base and computerized registration systems
  • Typing speed of at least 40 wpm
  • Thorough knowledge of filing and recordkeeping systems (including electronic systems) including knowledge regarding archiving, file destruction and privacy requirements related to personal information
  • Demonstrated experience working in a fast-paced office environment, preferably in both front line and supervisory capacities
  • Demonstrated experience working to deadlines, setting priorities, and managing multiple and diverse tasks
  • First Aid certificate (Level 1 Occupational First Aid)
  • Food Safe Level 1 Certificate
  • Criminal record clearance

Desired (but not required) qualifications:

  • Specialized training in customer service
  • Experience supervising and training volunteers
  • A second language of relevance to the customer/client base and experience working with culturally diverse clients, customers, etc.
  • Experience working in a non-profit, community-based organization
  • Experience working in a camp or retreat/conference centre

Skills/qualities:

  • Excellent interpersonal, customer service, and conflict management and problem-solving skills
  • Strong oral and written communication skills (English)
  • Exceptional organizational skills, a high degree of accuracy and attention to detail
  • Willingness and demonstrated ability to work independently and exercise initiative
  • Ability to participate fully in a team that includes direct reports, contractors, volunteers and colleagues
  • Creativity, flexibility, initiative, resourcefulness and entrepreneurial spirit
  • Appropriate personal and professional boundaries and commitment to ethical service standards
  • Knowledge of and ability to ensure compliance with government health and safety regulations in relation to public facilities.
  • Ability and commitment to maintain and comply with recordkeeping requirements, policies and procedures
  • Real enjoyment of work with the community
  • Ability to respect and work with a diverse range of employees, clients, customers and community members including children, youth, adults, and seniors of all races, all religions, all cultures, all sexual orientations, all abilities and all economic levels.

Working Conditions

This is a term position (28 hours per week).  Some evening and weekend work may be required.

Contact rfrederiksen@alexhouse.net.

YOUTH OUTREACH WORKER

Job Purpose

The Youth Outreach Worker will work within an integrated service delivery model for children, youth and family services in White Rock and South Surrey.  Peace Arch Community Services (PACS) and the Ministry of Children and Family Development (MCFD) are other participants within this integrated model.  The Youth Outreach Worker will provide one-to-one support for “at-risk” youth, carry out outreach to youth and monitor youth activities and trends, liaise with families, advocate for youth and make appropriate referrals, assist to implement informal group programs for participants and assist to carry out community education activities for the program. He/she will also provide one-to-one mentoring services for referred vulnerable youth. The Youth Outreach Worker’s activities primarily address the following functions: youth monitoring and development, parental support, conflict management and youth mentoring.

This is a term position until March 31, 2011.

Duties and Responsibilities

The position has the following responsibilities:

    • Carry out ongoing risk assessment for youth clients, in consultation with the Coordinator, Youth Programs and Services.
    • Make referrals for youth and their families.
    • Provide one-to-one support and informal individualized education (e.g. conflict management, anger management) for individual youth.
    • Provide short-term (usually up to 6 months) one-to-one mentoring/intensive support for specific referred youth (ages 13– 17) requiring this service. Mentoring may include:
      • Helping to build natural support networks and peer relationships for
      • Life skills development/coaching, including hands on skill development.
      • In and out of home support.
    • Make contact with youth on the streets, in local “hangouts”, and within the school system in order to act as a resource for youth, offer services of the CBCS Reconnect Program, monitor “at-risk” youth and act as a catalyst to introduce youth to other peers who can act as positive role models and form a natural network of support.
    • Assist the Coordinator, Youth Programs and Services to plan, deliver and evaluate group-based peer-support, life skills and/or anger management programs for youth.
    • Participate in integrated case management consultations under the supervision of the Coordinator, Youth Programs and Services.
    • Comply with all relevant service standards, reporting and record-keeping requirements.
    • Provides first aid attention when circumstances require such attention and only when his/her first aid certification is current.
    • Other related duties as required.

Qualifications

  • College/university diploma or certificate in a relevant discipline (e.g. child and youth care, recreation, social work, etc.), or equivalent education and experience
  • Knowledge and skills in intake and assessment, providing one-to-one support and mentoring for youth, and providing peer support/life skills/anger management programs for youth.
  • Experience working with other service providers in an integrated service model or ability to work within such a model
  • At least 2 years’ experience working with “at-risk” and vulnerable youth.
  • Demonstrated ability to comply with confidentiality, privacy, reporting and record-keeping requirements.
  • Broad knowledge of community resources available for youth and families and applicable legislation pertaining to the care of youth
  • First Aid certificate (Level 1 Occupational First Aid)
  • Personal vehicle for business use, including some client transportation (CBCS mileage paid)
  • Criminal record clearance
  • Class 4 Driver’s License

Desired (but not required) qualifications:

  • Training/skills in anger/conflict management, life skills or similar skill areas.
  • Knowledge of community resources for children and families in White Rock and South Surrey and working relationships with other service providers
  • Second language abilities

Skills/qualities:

  • Excellent interpersonal and communication skills, especially listening skills
  • Ability to assess and identify “at-risk”/vulnerable youth and establish rapport with them
  • Real enjoyment of work with youth, ability to act as a positive role model and promote a healthy lifestyle and attitude, and ability to develop positive relationships with youth
  • Ability to use a “strengths based” approach that focuses on the individual needs (developmental, cultural etc) of each youth and family served. 
  • Ability to jointly establish service goals with clients and other service providers.  Ability to assess and report on goal progress in writing. 
  • Ability to maintain an unbiased attitude towards clients and their situations
  • Ability to respect and work with a diverse range of employees, clients and community members including youth and families of all races, all religions, all cultures, all sexual orientations, all abilities and all economic levels.
  • Willingness and ability to work independently and as a member of a team, including a team that includes service providers from other agencies
  • Ability to work with a wide variety of individuals and groups (e.g. youth, families, RCMP, school personnel, MCFD staff and other service providers).
  • Computer skills (e.g. Excel) or and ability to acquire computer skills as required
  • Creativity, initiative, flexibility and a sense of humor
  • Appropriate personal and professional boundaries and commitment to ethical service standards

Working Conditions

  • May involve: working alone in the community and at the office, working with groups, occasional evening and weekend work and having to flex schedule to accommodate weekend work.
  • May, at times, be required at times to work with challenging clients on a 1:1 or group basis.

Physical Requirements

  • There are no significant physical requirements for this position.

Direct Reports

  • Volunteers – youth and adult

Please submit resume and cover letter to rhubbard@alexhouse.net.
Closing Date:  September 10, 2010

No phone calls please. We thank all applicants, however only those candidates to be interviewed will be contacted. Alexandra Neighbourhood House is an equal opportunities employer.

FALL 2010 EMPLOYMENT OPPORTUNITIES

Alexandra Neighbourhood House serves the Semiahmoo Peninsula and beyond, offering a wide variety of diverse programs for people of all ages and backgrounds. Alex House is currently seeking qualified candidates for the following front-line positions working with youth, seniors and community:

 

COORDINATOR OF VOLUNTEERS

  • 12 month term position, 14 hours/week (may become a regular position)
  • Provide direct service to older adults to engage as participant volunteers
  • Responsibilities include outreach, program development, volunteer training and ongoing support

YOUTH EMPLOYMENT FACILITATORS (2 Positions – subject to funding)

  • 20 week term positions, 35 hours/week
  • Provide on-site 1-to-1 and group support to at-risk youth around employability/job skills
  • Responsibilities include program development, monitoring and reporting

PROGRAM ASSISTANTS

  • Casual, on call
  • Work as part of a team to plan, implement and deliver activities
  • Assist with program/event planning and evaluation

To apply for the above positions, e-mail resume and cover letter to mlarmour@alexhouse.net . Resumes will be accepted up to September 10, 2010, or until a suitable candidate is found.

 

ALEXANDRA CHILDREN’S CENTRE (Opening January 2011)

Based on the Reggio Emilia Model

ECE CHILDCARE COORDINATOR (1 position)

  • Full time position, 35 hours/week starting November 2010
  • Work collaboratively in a leadership role to organize and direct daily activities and day-to-day operations at the program location
  • Responsibilities include program development, monitoring and reporting

ECE TEACHERS (3 positions)

  • Full time position, 35 hours/week starting December 2010
  • Work in a licensed childcare program providing care for children between the ages of 3 – school age.
  • Develop and implement a variety of daily activities that support and promote the development of children

ECE INFANT/TODDLER (4 positions)

  • Full time position, 35 hours/week starting December 2010
  • Work in a licensed childcare program providing care for children between the ages of 6 weeks and 3 years.
  • Develop and implement a variety of daily activities that support and promote the development of children

SCHOOL AGE CARE WORKER (2positions)

  • Part time position, 20 hours/week (additional hours during school closures) starting December 2010
  • Work in a licensed childcare program providing care for children between the ages of 5 – 12 years.
  • Develop and implement a variety of daily activities that support and promote the development of children

COMMUNITY PROGRAMMER (middle years focus)

  • Full time position, 35 hours/week starting December 2010
  • Establish and maintain collaborative relationships with community service providers working with children
  • Develop and implement a variety of programs and activities that support and promote the development of children.

To apply for these positions, e-mail resume and cover letter rhubbard@alexhouse.net.
 Resumes will be accepted up to November 30, 2010.

All positions require First Aid (Level 1) and criminal record clearance.

Thank you for your interest. We appreciate all applications but only those applicants selected for an interview will be contacted.  No phone calls please.